Last updated: May 14, 2026
What Personal Data We Collect
When you use the Birkensttock website or place an order, we may collect:
- Identity data: your full name, billing address, shipping address, email address, and phone number.
- Payment data: credit card details (processed by our payment partners, not stored by us) or PayPal account information.
- Order history: products you have purchased, transaction dates, and amounts paid.
- Technical data: IP address, browser type, device identifiers, cookies, and browsing behavior on our site.
How We Use Your Data
We use your information for these purposes:
- To process and ship your orders.
- To communicate with you about order status, returns, and policy updates.
- To improve our website, products, and customer service.
- To comply with legal obligations, such as tax reporting or fraud prevention.
Do We Share Your Data?
We never sell, rent, or trade your personal information. We share it only in these limited cases:
- Service providers: payment processors, shipping carriers, and IT support companies that help us run our business. They are required to keep your data confidential.
- Legal compliance: when a law, court order, or government agency demands disclosure.
Data Security
All payment pages are protected by SSL encryption. While we use industry-standard security measures, no online transmission is 100% secure.
Your Privacy Rights
Depending on where you live, you may ask us to:
- Provide a copy of the personal data we hold about you.
- Correct any inaccurate information.
- Delete your data, unless we must keep it for legal reasons.
- Stop sending you marketing emails.
To exercise any of these rights, email info@birkensttock.com.
Cookies
Our website uses cookies to remember your preferences, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some site features may not work as expected.
Children’s Privacy
Birkensttock does not knowingly collect personal information from anyone under 18 years of age. If we learn that we have, we will delete it immediately.
Changes to This Privacy Policy
We may update this policy from time to time. The “Last updated” date will change accordingly. We encourage you to review it periodically.
Contact Us About Privacy
Email: info@birkensttock.com
Phone: +1 (832) 323-3255
Mail: 1503 Stone Mesa Dr Unit F, Houston, TX 77073, United States